All wheels will be delivered by courier usually within 3 to 4 working days from placing the order. Hope wheels are built to order by Hope and the time taken for them to build them will depend on their volume of orders.
Smaller items may be delivered by Royal Mail.
UK mainland delivery is free on all wheels, Scottish Highlands & Islands and Northern Ireland are charged extra.
17th August 2021 Due to a high number of lost parcels we will no longer be shipping to non-UK customers. All existing non-UK orders will be dispatched as planned but no future overseas orders will be taken
From 1st January 2021 orders for delivery to the EU will not be charged UK VAT but will be charged local tax on delivery. Please note that local tax and any related charges levied locally are the responsibility of the buyer and that delivery times are much longer than normal due to the new customs requirements.
Import Tariffs - EU customers will not be liable for import tariffs on any item we sell that is made in EU or UK (although you will be charged VAT and will probably be charged a processing fee by the couriers for handling the VAT payment). To qualify as "made in EU/UK" the value of the non-EU or UK-sourced parts used to assemble it make up no more than 45% of the price. Below are some of our products and their origin for tariff purposes:
Hope factory built wheels - UK origin
DT Swiss factory built wheels - To be confirmed, most are EU origin but we are waiting for confirmation that this applies to the full range.
Princeton CarbonWorks - Non EU
PRO - Non EU
Shimano - Non EU
Our hand built wheels:
Anything with Hope hubs and alloy rims will be UK origin
Anything with Venn carbon rims will be EU origin
Bitex hubs and DT Swiss 240 hubs are non EU so the status of the wheel will depend on the origin of the rim, please enquire if this affects you.